Pricing is determined based on a client’s cleaning needs and home square footage.
Prices agreed for services are based on what is discussed in the initial agreement. There may be a need for reevaluation of the price for services rendered if conditions of the home change. Clients will always be given ample notice of price increases and given the option to continue or discontinue services.
Our Brite Spot Service Promise is meant to provide our clients with a peace of mind. If a client is ever dissatisfied with any aspect of their recent services, just give us a call within 24 hours and we’ll resolve the problem at no additional cost to you. We take client satisfaction seriously.
Clients may pay by check, Zelle, or credit card (fees apply). Payment is due at time of service.
Clients can reschedule or cancel a service 48 hours before a scheduled cleaning without any penalty or fee.
It’s not our intention that you “clean” before we get to your home but we do ask that general clutter, clothing, trash, toys, dirty dishes, etc. be picked up as much as possible. This preparation allows us to focus on cleaning surfaces and not spend time tidying.
We are a pet-friendly company that is mindful of the safety of our employees and your pet. If there is a chance your pet will become aggressive, or interfere with the cleaning of your home, we ask that you have your pet crated or gated in area of your choice.
Clients are more than welcome to be home. Please be mindful of our strict schedule and refrain from distractions or long conversations.
Yes, we are licensed, bonded, and insured. We are also accredited with the Better Business Bureau.
We hire individuals that model our company commitments. In addition, we conduct an extensive background screening thru GoodHire.com on all our employees to ensure the safety and peace of mind for all of our clients.
